• Post Graduate Program in Business Management with NMIMS
    Co-created with NMIMS
    4.8 out of 5 by 6071 learners
    4x Industry Demand
  • Post Graduate Program in Banking and Credit Underwriting
    4.7 out of 5 by 1376 learners
    12 X industry demand
  • Post Graduate Program In Finance And Accounting
    Co-created with Grant Thornton
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  • Professional Certification in FinTech
    Co-created with SP Jain School of Global Management
    4.8 out of 5 by 534 learners
    6X industry demand
  • Credit Risk and Underwriting Prodegree
    Co-created with Moody’s Analytics
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    4X industry demand
  • Banking And Wealth Management Bootcamp
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    3X industry demand
  • Post Graduate Program In Capital Markets
    4.7 out of 5 by 807 learners
    3X industry demand
  • Certified Investment Banking Operations Professional
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    8X industry demand
  • Post Graduate In New Age Banking
    4.6 out of 5 by 1726 learners
    4X industry demand
  • Financial Analysis Prodegree
    Co-created with KPMG
    4.7 out of 5 by 3311 learners
    4X industry demand

The most common problems faced while developing objectives are:

  • Lack of corporation
  • Lack of time and resources
  • Lack of depth in understanding the role of learning and development
  • Client plays a crucial say in what the training session is about and how the session should be conducted

As a result, the haphazard defining of the problem and the resultant training objectives renders the training session obsolete, having address the wrong problem.

The key is to create user-friendly forms with rigid underlying structures that save client time and are precise to their intended purpose.

These are the key constituents of the forms to assess any situation and address the problem areas through accurate objectives:

  • Diagnose the problem
  • Metric that links the problem to the solution
  • Highlight performance gaps
  • Know the history of the problem
  • Determine the areas that are affected
  • Analyse the magnitude of the issue
  • Gain information the client wants to provide

Let us look at each of these in depth.

Diagnose the problem

Knowing the problem is essential. However, the answers received will lack depth and merely highlight the symptoms and not the causes of the problem. Understand your clients and the people. Know how they assesses a situation and deliver questions that they will understand. The replies to the question will only be as good as the effectives of the question to the learning and development professional at the client.

The key is to make them feel in charge.

Metric that links the problem to the solution

Talk does not impress anyone. Generally, clients seek quantifiable improvements in time, quality, cost, and output and performance from the existing system. Developing metrics that cater to the needs. Alternatively, metrics can indicate the consequences of not learning.

Highlight performance gaps

Show what the entity and its employees are doing that they should not be doing and what the entity and its people are doing that they should not. This is what highlighting performance gaps is all about.

Know the history of the problem

When has the problem occurred before? How frequently? When was the issue first highlighted? Knowing the history of the problem or if the problem is a new one, is the key to setting objectives that deliver results by tweaking how the entity presently operates.

Determine the areas that are affected

Knowing the specific areas that need to be addressed is crucial in setting objectives that suit the audience and help the serve their customers better. The clients may not know the details you seek. Knowing the client’s customers is handy.

Analyse the magnitude of the issue

How big is the problem? Is a commonly considered boon really a bane? Determining how the problem has adversely affected the entity if the key to developing objectives that link the present scenario to the desired training outcomes.

Gain information the client wants to provide

Finally, ensure that the client has room to provide the information they sense is key. These inputs are essential to know your customers.

Summary

A comprehensive form will determine objectives that deliver value from the training session and display effectiveness to the entities bottom lines.

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About Imarticus
Imarticus Learning is India’s leading professional education institute that offers training in Financial Services, Data Analytics & Technology. We’ve successfully transformed careers of over 35,000+ individuals globally through our Certification, Prodegree, and Post Graduate programs offered in association with leading and renowned global organisations in the Financial Services, Data Analytics & Technology domain.
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