With massive leaps in technology, we are having to rethink our ideas on change management. This is a tough task considering Change Management was an academic concept only a decade ago. In this edition of our newsletter, we spend some time with aviation giant, British Airways, and understand how they’re applying change management to overcome the challenges presented by culture and status.We follow Walmart's successful attempts at restructuring its U.S. store operations and the failures of Mercedes Benz to implement their CM strategy.